Reliability Excellence for Managers (RxM)

Advance your career and improve your organization’s performance by leading a transformational change around reliability and asset management. Create a “smart culture” that enables your people, processes and technology improvements towards excellence.

Many Fortune 500 companies have adopted LCE’s Reliability Excellence^® approach for reliability and asset management. Over the past decade, thousands of people from hundreds of organizations have completed RxM.

By creating a smart culture of reliability you can:

• Increase equipment availability
• Stabilize processes
• Reduce waste
• Improve overall equipment effectiveness (OEE)
• Lower maintenance cost
• Reduce spare parts inventory

Sample results applying LCE’s reliability principles and processes

The RxM Experience

RxM will prepare you with strategies and tools to achieve these attributes through:

• Detailed implementation guide that includes change management tools, sponsor attributes, coaching strategies and metrics
• Reliability process maps and tools
• Responsibility charts and job descriptions
• eLearning and an online repository of institutional knowledge

Through three 3-day classroom sessions and practical application over nine months, RxM offers the opportunity to interact with your peers and an Rx facilitator/coach as you share knowledge, discuss obstacles, and seek feedback on your reliability journey. 

You will build a business case for Reliability Excellence. You will learn how leadership and culture impact a change initiative, and how to become a change agent to help keep your organization reliable, agile and competitive. You will discover the business processes associated with world-class performance and build a plan to strengthen and stabilize the change for reliability. Between sessions you will transform classroom concepts into business results by completing on-the-job application assignments.

RxM Content and LCEsmartr Playbook

RxM’s content is aligned with industry standards and governance, including ISO 55000, GFMAM Asset Management Landscape and the SMRP Body of Knowledge.

RxM includes an Educational license to LCEsmartr Playbook, LCE’s online reliability and maintenance system. Throughout the course, the playbook’s Implementation Guide tools and resources will be used to apply a proven process for achieving a smart culture.

RxM is designed and developed by a team of respected thought leaders and authors in reliability and maintenance. The development team members hold the most highly recognized credentials in reliability, maintenance, learning, and project management. Credentials include CMRP, CRL, CRE, CPIM, IAM, PMP, and CPTD.

RxM Facilitators

Program facilitators are certified reliability professionals with decades of experience applying the content they teach. Most have applied the content in a wide variety of industrial and facilities environments. All hold the relevant certifications and credentials within their discipline.

To teach for LCE, all facilitators complete a rigorous training and development process. This process ensures they are talented instructors and facilitators of learning. They understand the science of adult learning and are adept at creating an engaging, active, sharing, learning environment.

When You Complete RxM

When you complete RxM you’ll receive a certificate. Many past RxM participants have also achieved their Certified Maintenance and Reliability Professional (CMRP) certification by sitting for the exam following completion of RxM.

What You Will Learn

Session1 – Develop a Smart Culture of Reliability

• State the driving factors in a culture of reliability
• Explain that reliability is the foundation for asset management and enables RCM, Lean, TPM and continuous improvement programs
• Conduct a reliability assessment and gap analysis
• Prepare a business case for reliability
• Develop a reliability policy, strategy, objectives, charter, principles, and scorecard
• Develop reliability roles, responsibilities, staffing, and investment
• Identify stakeholders in a culture of reliability
• Develop partnership agreements
• Explain the need for management commitment and active leadership

Session 2 – Reliability Work Streams and Change Management

• State work management, reliability engineering, materials management best practices
• Outline a work stream process improvement plan
• Prepare change management tools to engage employees in a smart culture around reliability and asset management
• Develop a reliability risk management plan
• List critical success factors for implementing and managing change
• Describe four change roles and their primary activities

Session 3 – Measuring and Sustaining a Smart Culture

• Explain how reliability leadership, organization and performance evolve
• Develop key performance indicators to drive and manage performance
• Use a dashboard to report reliability progress
• Explain how to use audits and assessments to drive continuous improvement
• Outline a quick-win strategy to maintain employee engagement during implementation
• Share reliability success stories and best practices
• Use coaching cards and gemba walks to drive accountability
• Evaluate and build reliability competency across the organization

Participants complete on-the-job application assignments between sessions