Root Cause Analysis

Facilitators Make The Difference: Featuring Mike Smith

Related Resources:

Video View Carl March's Video: "What RCA Tool is Best for Operators?"

Link Learn more about the Maintenance Management Certification Program

Link Learn more about the Reliability Engineering Certification Program

Link Self-Paced five-minute lesson on using the A3 Problem-Solving Tool

Root Cause Analysis Training

Armed with what you learn in this course, you will apply a process for root cause analysis, establish a culture of continuous improvement, and create a proactive environment. Learn to ask the right questions, establish triggers that drive you to the RCA process, and perform cost-benefit analysis.

When you learn to practice true root cause analysis you are able to eliminate the latent roots and stop recurring failures once and for all. After this three-day course, you will be able to develop and implement an RCA program, thus leading your organization to reduced downtime, increased production and a more proactive culture.


Learn How To

Outline a 6-step root cause analysis process that promotes critical thinking, creative collaboration, countermeasure analysis and solution verification

Explain how a robust root cause analysis program drives continuous improvement and business results

Plan your RCA program:
   a. Outline triggers for RCA efforts based on business case thinking
   b. Define RCA roles and responsibilities

Define program goals, measures and standards

Select and apply a range of RCA tools to solve different problems:
   a. 5-why
   b. Design and application review
   c. Ishikawa (fishbone)
   d. Sequence of events
   e. Fault tree analysis
   f. Change analysis
   g. Events and causal factors
   h. FMEA

List RCA group facilitation best practices

Use an A3 tool to visually manage and track activities, report on and communicate RCA results

Who Should Attend

Anyone interested in acquiring or improving advanced problem solving skills will benefit from this course. Individuals responsible for continuous improvement, solving maintenance and reliability problems and preventing future occurrences of equipment and system failures, including: technicians, engineers, supervisors and managers.

Additional Information

Each course includes a comprehensive active learning manual, morning and afternoon refreshments, lunch, and the use of a fully equipped e-business center. Class hours are 8:30am to 4:30pm Tuesday through Thursday. Virtual course hours that run from 11am-5pm EST. All students completing a class at the Life Cycle Institute will receive a certificate of completion awarding 2.1 CEU’s.

For More Information on Root Cause Analysis Training

800-556-9589 |

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Course Dates

August 2-4, 2022

October 4-6, 2022

December 6-8, 2022

Course Information

Price: $1,895
CEUs: 2.1

Course Location

Life Cycle Institute
4360 Corporate Road
Charleston, SC 29405

The Ohio State University College of Engineering
356A Bevis Hall,
1080 Carmack Rd.,
Columbus, OH 43210

Clemson University
Center for Corporate Learning
One N. Main Street
Greenville, SC 29601

The University of Kansas
Edwards Campus
Regnier Hall, 12610
Quivira Road
Overland Park, KS 66213

Washington State University – Everett
915 N. Broadway
Everett, WA 98201

Excellent training. I will recommend this course to other plants and corporate.

-Anthony Nick Martinez, Temple Inland

Everything was great. Course content was clear and easy to understand. Instructor is very knowledgeable about RCA and related subject matter and willing to assist in any way possible to inform and educate.

-Brad Cary, Sealed Air Corporation

Life Cycle Institute's facilitators are truly subject matter experts. I feel confident in taking what I learned to my boss and peers.

-Mickey Kennedy, Manager of Maintenance, Special Metals Corporation

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